General Terms and Conditions - Summary

What to know before renting

This summary highlights the most important provisions of VING GTC in a transparent way. The full GTC always prevails.

How does it work?

Rental process step by step

Contract signature

Rental relationship starts when both parties sign the Rental Agreement.

Vehicle handover

Vehicle condition is jointly recorded on the Vehicle Condition Sheet and signed.

Rental period

Vehicle may only be used for contractual purpose and territory.

Extension

In writing, at least 24 hours before expiry. Return is mandatory without approval.

Return

Clean vehicle, same fuel level, at agreed place and time.

Settlement

Deposit release follows return and any necessary damage inspection.

Drag right to view all steps

✓

Who can drive?

Minimum age 21 with at least 1 year valid driving license
Latin-script license, or non-Latin with valid international permit
Only persons listed in the Rental Agreement

Vehicle use is prohibited for

Driving under alcohol or drugs
Criminal activity (smuggling, illegal transport)
Racing, testing, towing another vehicle
Commercial passenger or cargo transport
Sub-renting to third parties
Smoking in the vehicle

🌍

Border crossing

Allowed only with prior written approval and additional fee, regardless of pickup country.

⛽

Fuel

Only manufacturer-specified fuel: diesel or minimum 95 octane petrol. Pure bioethanol or biodiesel is prohibited. Return with pickup fuel level.

✓

Always included in rental price

Mandatory motor third-party liability insurance is included in every rental.

🛡

Extra insurance (CDW / SCDW / TP)

If extra insurance is included in the Rental Agreement, renter liability is limited to the contractual excess amount.

Daily fee: as defined

Insurance becomes invalid if...

Driver was under alcohol or drug influence
Vehicle was driven by unauthorized person
False data was provided in contract
No police report was filed for accident
Required documents not submitted within 24 hours

⚠️

Extra insurance does NOT cover

Glass damage (chips, cracks, breakage)
Wheel rim and tire damage
Interior and trunk damages
Undercarriage damage not caused by accident
Lost accessories and equipment

📋

Action steps

1. Notify VING immediately
2. Call police and request on-site report
3. Complete the European Accident Statement
4. Do not admit liability to third parties
5. Send documents to VING within 24 hours

In case of theft

You bear full liability if registration document or original keys are not returned, or if a key copy was made. Report key loss to VING immediately.

✓

Proper return

At specified location and time
Clean, with same fuel level as pickup
With all documents and accessories
Within 1-hour grace period

Late or unauthorized return

Delay over 1 hour: +1 full rental day
Unauthorized extension: daily fee × 2
Insurance expires after contract end
After 24 hours VING may file police report and request vehicle notice

🔍

Condition inspection at return

If immediate check is impossible due to contamination or night/garage return, VING performs inspection within 24 hours. Hidden defects may be assessed within 72 hours.

Standard Assistance

Daily fee: as defined

Premium Assistance

Daily fee: as defined

Without Assistance

Each assistance organization request: 100 EUR + all incurred costs (transport, repair, parts).

📞

Report only via this number

+36 30 123456789

Item	Fee
Late return over 1 hour	+ 1 full daily rental fee
Extension without approval	Daily fee × 2
Unauthorized border crossing	Surcharge (as per contract)
Smoking in the vehicle	Flat compensation + cleaning
Dirty vehicle return	150 EUR
Upholstery / seat damage	350 EUR flat fee
Incorrect fuel	100 EUR + repair cost
Mileage overrun (limited rental)	0.23 EUR net/km
Out-of-hours handover/return (HU)	Extra fee per occasion
Immobilization downtime fee (HU)	15 EUR/day
Immobilization downtime fee (AT)	20 EUR/day
Fine administration fee	40 EUR/occasion
Transport within Budapest	5,000 HUF + VAT
Transport within Vienna	25 EUR + VAT

💳

How deposit works

Deposit is pre-authorized on bank card during rental. After return and possible damage inspection, VING releases it. Final availability depends on your bank.

Prepaid amounts are non-refundable

Prepaid rental fees, service charges and other costs are non-refundable, even with early return.

VING stores personal data for 6 months after contract end for contractual cooperation and legitimate interests. Data is shared only in cases required by law or authority requests.

HU - Global Rent Hungary Kft.

Hungarian law applies. Disputes are under the court competent at lessor's seat. Late-payment interest and 40 EUR collection flat fee may apply for corporate renters.

AT - Global Rent Austria GmbH

Austrian law applies (excluding conflict rules). Disputes are under the court competent at lessor's seat.

This summary is for information only. The full GTC text is always binding.
© 2026 VING - Global Rent Hungary Kft. & Global Rent Austria GmbH

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