Eligibility and basic requirements

  • A valid driving license (held for at least 1 year).
  • ID card or passport.
  • A valid credit card in the main renter's name.
  • Yes.
  • EU licenses are accepted.
  • Non-Latin licenses require an international driving permit or certified translation.
  • No. Only original physical driving licenses are accepted.
  • Generally 21 years (with at least 1 year valid license).
  • Some categories require 25 or 30 years.
  • Young driver surcharge may apply under 25.
  • Yes, with surcharge.
  • The additional driver must also meet age and license requirements.
  • Usually for 60 minutes after scheduled pickup time.
  • For airport pickup, reservation can be handled by flight number within opening hours.
  • A higher category vehicle is provided free of charge.

Payment and deposit

  • Accepted: Visa, Mastercard, American Express.
  • Not accepted: cash, Revolut/Wise, Apple Pay/Google Pay, prepaid cards.
  • Yes, for certain categories.
  • Examples: M/E/C category: rental fee + 300 EUR.
  • I/S category: rental fee + 500 EUR.
  • F/P: +1200 EUR.
  • X/L: +1800 EUR.
  • Yes, for certain premium and luxury categories.

Prepaid bookings

  • Yes, at least 48 hours before pickup.
  • Modification fee: 25.40 EUR.
  • Yes.
  • Cancellation fee: 3 rental days.
  • The prepaid amount is non-refundable.

Insurance and protection

  • Yes, liability insurance is included by default.
  • Collision Damage Waiver (LDW) reduces the excess payable in case of damage.
  • Yes: standard excess reduction, reduced excess, and 0 EUR excess option.
  • Yes, as an optional extra.
  • Excess can be as low as 0 EUR.
  • Yes. It may cover dirt, spilled liquids, minor interior damage, and excessive cleaning costs.
  • Not covered for example: smoking damage, intentional damage, damage from improper pet transport.
  • Yes, 24/7 roadside assistance is available.

International travel and usage

  • Yes, with prior approval to many European countries.
  • Yes. A foreign usage fee may apply.
  • 150 EUR administration fee plus additional charges.

Fuel and electric vehicles

  • Yes, unless you purchased a fuel option.
  • Fuel cost + service fee will be charged.
  • Yes.
  • Usually with the same charge level or at least 80%.

Extras and add-ons

  • GPS, child seat, booster, winter equipment, roof box, ski rack, additional driver, delivery/collection.
  • Subject to availability.

One-way rental

  • Yes, for an extra fee.
  • Yes, with prior arrangement.
  • A surcharge may be charged.

Fees and surcharges

  • Yes, Hungarian motorway fee is included.
  • Foreign tolls are charged to the renter.
  • Possible: airport fee, premium location surcharge, out-of-hours pickup fee, administration fees, company car tax, registration fees, immobilization fee.

Flexible return guarantee

  • Yes. On pay-later rates, partial discount may be possible.
  • A fee of 12.7 EUR/day may be charged.
  • 21.34 EUR service fee + one-way drop-off fee.

Winter tires and exclusions

  • In season (Oct 15 - Mar 31) they may be mandatory and chargeable.
  • For example not covered: smoking damage, lost car accessories, intentional damage, damage caused by improperly transported pets.
  • Yes, where applicable all fees include VAT.
  • Not necessarily. Individual corporate agreements may contain different conditions.

Cancellations and refunds

  • For certain bookings, yes.
  • The free cancellation period is always indicated in the booking confirmation.
  • Cancellations made after this period may result in partial or full charges.
  • Approved refunds are generally returned to the original payment method within 5-10 business days.
  • Exact processing time may vary depending on banking procedures.
  • In case of early return, the fee for the remaining rental period is refunded proportionally if you notify us at least 24 hours in advance.
  • If no prior notice is given, the possibility and amount of refund are reviewed on a case-by-case basis.